Kept Curriculum Return Policy for Digital Products
Effective Date: June 19, 2021 📄
At Kept Curriculum, we are committed to providing high-quality, classroom-tested digital resources designed to support middle grade math learners and educators. Every resource is created with care to ensure it is useful, accurate, and aligned to learning goals. Because these materials are delivered electronically, they are accessible instantly after purchase and become part of your permanent digital library.
🔁 Return & Exchange Policy
Please note that all sales are final. Because our products are entirely digital and delivered electronically, we cannot accept returns, refunds, or exchanges under any circumstances. Once a file has been purchased, downloaded, opened, or otherwise accessed, the transaction is considered complete, and ownership of the resource has been transferred to you.
This policy is in place to protect the integrity and value of our digital resources. Unlike physical goods, digital files cannot be “returned” in the traditional sense, as they remain accessible even after delivery. By maintaining this policy, we ensure fairness for all customers and protect the time, effort, and intellectual property invested in creating our materials.
We encourage customers to read product descriptions carefully and reach out with any questions before purchasing. Our goal is to make sure you feel confident about your purchase and fully understand what each resource includes.
💬 Questions or Concerns?
Your satisfaction and success are extremely important to us. While we are unable to offer refunds or exchanges, we are committed to providing support and solutions whenever possible. If you encounter technical difficulties accessing your files, have trouble downloading materials, or believe you have received an incorrect item, please reach out right away.
📧 Questions@KeptCurriculum.com
When you contact us, please include your order number, the product name, and a description of the issue. This will help us respond quickly and effectively. We will work with you to ensure that you receive the correct product, guidance on how to access your files, or troubleshooting tips for common technical issues.
At Kept Curriculum, our mission is not only to provide high-quality math resources but also to make sure you feel supported every step of the way. If you have questions about how to use a resource, how it fits into your curriculum, or would like suggestions for scaffolding support for your learner, don’t hesitate to connect with us. We’re here to help you get the most out of every resource you purchase.
✅ Agreement
By purchasing from Kept Curriculum, you acknowledge and agree to this return policy. We appreciate your understanding and support as we continue to create resources that make math more accessible for novice learners.
Thank you for choosing Kept Curriculum and for being part of our growing family of teachers, parents, and learners!